Valle Safe Protocols

Enjoy the passion of skiing in the Andes with confidence in Valle Nevado. In Valle Nevado we take care of you and we take care of ourselves, together we can avoid COVID-19.

Our Valle Safe Program considers high standards in COVID Protocols, based on the regulations of the Ministry of Health of Chile, the National Tourism Service SERNATUR, the regulations for Ski Centers in Chile of ACESKI..

Let’s avoid contact as much as possible, take care of ourselves and enjoy the mountain.

What is COVID 19?

COVID-19 is a strain in the coronavirus family, causing illnesses ranging from the common cold to more serious illnesses, such as severe acute respiratory failure. The virus is transmitted by having close contact with a patient without adequate protection, particularly through droplets of saliva and sneezing.

What to do in case of Symptoms?

Go to the nearest Health Center. In addition, in case of doubts, call Salud Responde: 600 360 77 77, or visit the website www.saludresponde.cl where you can request a call.

The Chilean Ministry of Health recommends that people in risk groups avoid leaving their homes as much as possible.

At Valle Nevado we have established the strictest operational protocols. You can visit us with confidence. It is essential that each visitor respect these rules. Preventing COVID – 19 is everyone’s responsibility.

Information prior to visiting Valle Nevado:

The Authorities can carries out a control on the mountain road.
Find out about the state of the road and additional services in our Mountain Report.
If you need information on how to get to Chile from abroad, visit Plan Viajar a Chile or the Minsal for more information. 24 hours before traveling to Chile, remember to fill out the C19 (HERE) form that you will be asked to enter the country together with your health insurance.
If you are over 18 year old, we always recommend homologating your vaccine 48 hours in advance to obtain a Mobility Pass at www.mevacuno.cl, to be able to enter Restaurants, as well as other services in Santiago.

Valle Safe:

We invite you to know and respect the special measures designed for your protection during your visit, at the slopes, hotels and restaurants. Our team is trained to operate respecting and applying Valle Safe and giving you the best service.

Entrance to Valle Nevado:

There are 2 entry and control points in Valle Nevado: Plaza la Góndola and Control Hotel Tres Puntas.
Tickets will be sold preferably through VallePlus.cl .
The use of a mask is mandatory in all closed spaces and, in all open spaces where a physical distance of more than 1 meter cannot be maintained.
In our ticket offices you can exchange purchased tickets, or buy cards to recharge tickets, only with a debit or credit card.